Effective Cloud Solutions

For a variety of reasons companies are looking to the Cloud for a wide array of solutions. Whether it is for Contact Center, Cloud Computing, Storage or Disaster Recovery let our team of experts guide you through these powerful and emerging technologies. Many organizations are finding benefit in the Op Ex model that Cloud provides in avoiding the high cost to entry of technology acquisitions in a traditional Cap Ex model. Cloud also offers the benefit of rapid deployment and the ability to scale up (or down) quickly which can provide a competitive advantage in today’s fast moving markets.

Contact Center

Our multiple Cloud provider options allow you to build a world-class contact center without the high cost of entry barrier. With a modular approach available applications include:

ACD • Workforce Optimization (WFO) • PBX and UC • IVR • Predictive Dialer
Workforce Management (WFM) • Dashboards • Mobility • Workflow Management

Cloud Computing

Provides a cost-efficient option for controlling a pool of processing, storage, and networking services while also allowing you to deploy server capacity on demand. The Cloud allows for dynamic allocation of resources when and where they’re required with rapid deployment benefits to aid in speed to market.

Hosted PBX and UC

Gain access to all the features and functionality of a cutting-edge IP phone system without having to actually purchase and support the hardware. Hosted VoIP/UC allows businesses to use an external phone system delivered as a hosted or cloud service. The central hub of a hosted or cloud-based phone system is located in a multiple secure, service-provider-managed facilities while the user’s internal IT resources still maintain control over daily service modifications and moves through administrative controls. In an increasingly mobile workplace, a Hosted VoIP/UC system can be used as a powerful business tool that can enhance profits while also increasing employee efficiency.

Cloud Storage and Back-Up

Exponential growth of unstructured data, along with tightening budgets, are making old methods of data storage both costly and inefficient despite new approaches and technologies like virtualization and de-duplication. We offer an extensive range of technology solutions that are equipped to handle the most challenging storage demands. By leveraging an off-premise, disk-based storage tier your company will cut costs while also reserving your primary storage for production applications and data in a way that won’t violate compliance, SLA’s, or governance demands.